Ad-Hoc is not supported for all matches, therefore the option to add an ad-hoc request may not present on the match you are looking to add the request to.
Note: Using the Add function is the preferred method to manually add a request. This method means that the attendee has an existing accreditation for the current season. Please see this guide for more information: How can I manually add a match day request?
Ad-Hoc is where you can manually add a request where the attendee has not got an existing accreditation for the current season.
Firstly complete the steps in How do I view attendance requests for a match? to view the requests page for a specified game.
1. Click Options > Create an Ad-Hoc booking
2. Enter the Organisation, Employee, Email address, Telephone number, Accreditation and Role for the attendee.
3. Click Save Request. The request will be added to the list of requests and is automatically Accepted.
Note: This type of booking will be added and defaulted to the Pending status for later review.